From Frustration to a Plan

Steven, based in Los Angeles, first tried Lotus Health AI, his primary care copilot, out of curiosity — asking a few general questions to see what it could do. Not long after, he turned to it for help with a nagging foot problem.

He had already visited his doctor, followed their recommendations for stretches and physical therapy, but saw little improvement. “The doctor wasn’t sure what was causing it, so they just said to try these things and maybe they’d help,” Steven explains.

When he asked Lotus about his symptoms, it suggested several possible causes. One possibility stood out. He asked follow-up questions, dug deeper into what might be happening, and got a list of practical steps to try. One of those strategies made sense — and worked.

Daily Check-Ins and Visible Improvement

Steven began a daily check-in routine with Lotus, his AI health companion, to monitor the issue. “We’ve been keeping tabs on how the problem changes since I made the new adjustments,” he says.

Through their conversations, Steven became more mindful of how his foot moved during walking and certain activities. This awareness helped him identify a movement pattern that was likely making the problem worse. Adjusting that pattern reduced stress on his foot, and over time, he noticed a definite reduction in symptoms.

Asking Questions Without Hesitation

For Steven, one of Lotus’s biggest advantages is the ability to explore questions freely — even ones he might hesitate to ask a doctor. “There are a lot of questions you might not bring up in a short appointment,” he says. “Lotus already has the information, so you can just ask and get relevant answers without feeling like you’re wasting anyone’s time.”

For him, having a personalized healthcare tool available 24/7 means he can address concerns when they’re fresh in his mind, not weeks later in an appointment. This proved especially valuable during a recent doctor visit. Despite having a list of questions, limited appointment time meant only the most urgent got addressed. Lotus gave him a way to follow up and explore the rest.

Involving the Patient in the Process

Steven also values how Lotus involves him directly in problem-solving. “I know my body better than anyone. When I talk to Lotus, I understand how things work in the body and what could be causing my issue,” he says.

That understanding helps him link symptoms to causes in a way that a once-a-year checkup can’t match. His digital health copilot doesn’t just give answers — it helps him participate in finding them.

Connecting the Dots in Health Data

Beyond the foot issue, Steven has used Lotus to view a large portion of his health records from his current provider, unified with wearable data from Apple Health.

He’s been impressed with how Lotus can surface past issues from his records that connect to current concerns. “It brought up things I’d forgotten about that still matter to my overall health picture,” he says. This continuity of information gives him the clearest understanding of his health he’s ever had.